FAQs

How quickly do items ship?

I strive to ship as quickly as possible, but for the time being I am a single-person business. On average items will ship 3-5 days after the order is placed. Thank you for your patience!

What if there is a problem with my order?

Customer satisfaction is a high priority, if you have an issue with a product or an order please email hello@twooftrees.com so we can determine how to make it right.

Where do you ship?

At this time, shipping is limited to the contiguous 48 United States and District of Columbia. If you are outside of this range and must have a specific item, please email hello@twooftrees.com and we’ll see if we can work something out!

An item is sold out, will it be restocked?

Many items can be recreated or customized to suit customer preference. I am happy to create an item for you, please email hello@twooftrees.com to discuss.